How to Use PonyBuy to Purchase Products from Taobao

2025-11-21

As online shoppers outside China increasingly seek unique goods from Taobao, platforms like PonyBuy

What is PonyBuy?

PonyBuy is a China-based purchasing agent specializing in cross-border e-commerce. Unlike some agents that are based abroad, because PonyBuy knows the local environment, they streamline the Taobao buying process with personalized support and integrated shipping. Key benefits include language assistance, payment processing, quality checking, warehousing, and international shipping consolidation to countries worldwide.

PonyBuy ordering workflow
From adding products to one cart to international delivery, PonyBuy organizes everything.

Step-by-Step Instructions for Shopping with PonyBuy

Step 1: Create and Verify Your PonyBuy Account

First, visit the official PonyBuy

Step 2: Find Your Desired Products on Taobao

Go to Taobao (taobao.com) and browse or search for the items you wish to buy, such as clothing, electronics, or home goods. Tip: Use a browser like Google Chrome with translation feature turned on.

Step 3: Use Our Exclusive Product Spreadsheet

To enhance convenience for international customers, our detailed spreadsheet lists verified sellers, specific product links, expected prices, stock status, shipping notes, and styling recommendations. Use our spreadsheet available below before filling item details with PonyBuy.
Access Product & Seller Guide Spreadsheet ⇗
Import the links from this list directly into the PonyBuy system post registration.

"Referring to a list makes bulk ordering easier and less daunting." – Repeat Shopper

Step 4: Submit Taobao Product Links to PonyBuy

After copying Taobao product URLs, paste each one into your PonyBuy account's order form. Important to add: color, size, quantity, and customization requests in English if needed. PonyBuy suggests price checking before item purchase for best estimate.

Order State Delays Alternatives
Awaiting price update – Seek friendly dispute checks

Step 5: Make Payment Securely via PonyBuy Platform

Once agent staff update and quote, you can pay using popular methods: PayPal, credit card (Visa/MasterCard), or sometimes bank transfer. Payment is secure to protect buyer from fraud.

Step 6: Warehouse Receiving and Quality Checks

After order proceeds, PonyBuy receives the items at one of the China warehouses. Great advantage: They can let you examine items via photos to detect damages/material mismatching – typically for small extra fee.

Step 7: Consolidation and International Shipping

Shipit combines various goods saving ocean cargo or air mail costs. Choose shipping carriers like EMS, DHL, FedEx; view quote and estimate delivery timeframe.

Step 8: Track Your Package and Receive Your Goods

Once PonyBuy dispatches, they team shows tracking number so you can see movement via respective courier’s website. Upsell note; items deliver to doorstep once customs cleared.

Benefits of Choosing PonyBuy Over Standard Routes

  • Better price
  • Support in English

Tips to Ensure in Noticeable Experience with PonyBuy

  • Use smartphone PonyBuy app for managing orders on go.
  • Prevent customs holds - Limit total consolidated box price based on your country customs regulation e.g. start check earlier than adding items of precious metals like (gold).

Roundup:item lists